Book A Menu (We) are committed to protecting and respecting privacy.
This policy sets out the basis on which any personal information that we collect or that you provide to us will be processed by us. Please read the following carefully to understand our views and practices regarding personal information and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Season & Vine Limited, trading as Book A Menu, of 48 Warwick Street, Soho, London - W1B 5AW.
PERSONAL INFORMATION WE MAY COLLECT
We may collect and process the following personal information:
Information given to us. Information may be provided to us by filling in forms on our site www.capitalcentric.co.uk (our site) or by corresponding with us by telephone, email or otherwise. This includes information you provide when you register to use our site, subscribe to our service or make or accept a restaurant booking via our site and when you report a problem with our site. The information given may include name, address, email address and phone number and credit card information.
Information we collect from you. If you visit our site we may automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform,
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners (such as tour operators and similar organisations and restaurant owners), sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
USES MADE OF PERSONAL INFORMATION
We use personal information in the following ways:
Information you give to us. We will use this information:
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (email or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this;
to notify you about changes to our service;
to ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we collect from you. We will use this information:
to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our service, when you choose to do so;
as part of our efforts to keep our site safe and secure;
to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Information we receive from other sources. We may combine this information with information you give to us and information we collect from you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
DISCLOSURE OF PERSONAL INFORMATION
We may share personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share personal information with selected third parties including:
Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.
Analytics and search engine providers that assist us in the improvement and optimisation of our site.
We may disclose personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets.
If Book A Menu or substantially all of its assets are acquired by a third party, in which case personal information held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal information in order to comply with any legal obligation or in order to apply any terms and conditions for the use of our online restaurant booking services, or to protect the rights, property, or safety of Book A Menu, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
WHERE WE STORE PERSONAL INFORMATION
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect personal information, we cannot guarantee the security of personal information transmitted to our site; any transmission is at your own risk. Once we have received personal information, we will use strict procedures and security features to try to prevent unauthorised access.
RIGHTS TO DATA SUBJECTS
Data subjects have the right to ask us not to process personal information about them for marketing purposes. To exercise this right at any time contact us at firstname.lastname@example.org.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.
ACCESS TO INFORMATION
The Act gives the right for data subjects to access personal information held about them. Such right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing details of the information we hold.